Effective Date: 02/01/2026

Ficodo ("we", "our", "us") is a healthcare appointment booking and clinic management software platform operated by JGX Technologies Private Limited. We are committed to protecting the privacy of our users.

1. Information We Collect

We may collect the following information:

Personal details such as name, email address, phone number
Account and login information
Appointment booking details
Payment-related information (processed securely via third-party payment gateways)
Technical data such as IP address, browser type, and device information

2. How We Use Information

We use collected information to:

Provide and improve our software services
Enable appointment booking and clinic management features
Process subscription payments
Communicate service-related updates and support responses
Comply with legal and regulatory requirements

3. Data Sharing

We do not sell or rent user data. Information may be shared only with:

Payment service providers for transaction processing
Cloud infrastructure and service partners
Government or legal authorities when required by law

4. Data Security

We implement reasonable technical and organizational security measures to protect user data from unauthorized access, loss, or misuse.

5. User Rights

Users may:

Request access or correction of their data
Request account deletion (subject to legal retention requirements)
Contact us regarding privacy concerns

6. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

7. Contact Information

For privacy-related queries, contact us at:

📧 contact@ficodo.com